Privacy Policy

At AxisAI, Inc. ("AxisAI," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered management platform and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you:

• Create an account or register for our Services
• Request a demo or contact our sales team
• Subscribe to our newsletters or communications
• Participate in surveys, feedback forms, or user research
• Communicate with our customer support team

This may include: name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

1.2 Information Collected Through Use of Services

When you use our AI management platform, we collect:

• Usage Data: Information about how you interact with our Services, including features used, actions taken, and time spent
• Meeting Data: Audio recordings, transcriptions, summaries, and action items from meetings you choose to record using our meeting intelligence features
• Project and Task Data: Information about projects, tasks, team members, and management activities you input into the platform
• Communication Data: Messages, comments, and collaborative content within the platform
• Performance Metrics: Analytics and metrics related to project performance, team efficiency, and AI-generated insights

1.3 Automatically Collected Information

We automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, links clicked, and other diagnostic data
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and improve user experience

1.4 Information from Third-Party Integrations

If you connect third-party services (such as Slack, Jira, email, or calendar applications) to AxisAI, we may collect information from those platforms in accordance with your authorization and their privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: Operate, maintain, and enhance our AI management platform
• AI Processing: Train and improve our AI models to provide better management insights, recommendations, and automation
• Personalization: Customize your experience and provide relevant features and content
• Communication: Send service updates, security alerts, support messages, and marketing communications (with your consent)
• Analytics: Analyze usage patterns, measure effectiveness, and generate insights
• Security: Detect, prevent, and respond to fraud, abuse, security risks, and technical issues
• Legal Compliance: Comply with legal obligations and enforce our terms and policies
• Business Operations: Process payments, provide customer support, and conduct business development

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Your Consent

We share information when you explicitly authorize us to do so, such as when integrating third-party services.

3.2 Within Your Organization

If you use AxisAI as part of an enterprise account, information may be shared with administrators and team members within your organization according to your organization's settings and permissions.

3.3 Service Providers

We engage trusted third-party service providers to perform functions such as cloud hosting (AWS, Google Cloud), payment processing, analytics, customer support, and email delivery. These providers have access to information only as necessary to perform their functions and are contractually obligated to protect your data.

3.4 Legal Requirements

We may disclose information if required by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Employee training on data protection and security practices
• SOC 2 Type II compliance and adherence to industry security frameworks

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, security, or operational purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing of your information for certain purposes
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at contact@emotionai.me. We will respond to your request within 30 days.

7. International Data Transfers

AxisAI is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our Services, you consent to such transfers. We ensure appropriate safeguards are in place through standard contractual clauses and other approved mechanisms.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice, such as via email or a prominent notice within our Services.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: